Refrigeration Intelligence watches your coolers and freezers around the clock. Stratosfy sensors send readings through a gateway to OperaSense, which alerts the right person when a unit drifts out of range, so staff can act before inventory is at risk.
It is built for frontline teams, store and kitchen managers, and multi-location operators in restaurants, pharmacies, senior living and other food service operations.
A failing cooler doesn't only affect equipment. It puts inventory at risk, creates after-hours calls and leaves gaps in temperature records.
A basic alarm tells you a threshold was crossed. Someone still has to notice it, work out whether it matters, find the right person and write down what happened.
Refrigeration Intelligence handles those steps: it alerts the responsible person, escalates if nobody responds and keeps the record.
Compare refrigeration monitoring on its own with automated escalation workflows on the OperaSense platform.
Basic alarm
Signals a threshold breach
Refrigeration Intelligence
Alerts, escalates and records the response
Every reading follows the same five steps, from the sensor in the unit to the person who responds. See how OperaSense works end to end.
A Stratosfy sensor in each cooler or freezer records temperature, humidity and door activity.
An on-site Stratosfy gateway sends the readings from the sensors to OperaSense.
OperaSense compares each unit's readings with its expected range and operating schedule.
When a unit needs attention, OperaSense alerts the responsible person and escalates if needed.
Staff check the unit, take action and acknowledge the alert, so the response is recorded.
Alerts are meant to lead to a clear action, not guesswork. A typical response looks like this. Learn more about operational risk alerts.
Six OperaSense features work together. Each one monitors, detects and alerts.
Monitors every connected walk-in, reach-in, freezer and prep cooler. Detects drift from each unit's expected range. Alerts staff with the unit and location named.
Learn more about Refrigeration MonitoringMonitors readings against your operating schedules. Detects abnormal behavior, such as slow recovery after a door opening. Alerts only when attention is needed, not for equipment scheduled to be off.
Learn more about Operational Risk AlertsMonitors whether an alert has been handled. Detects when it hasn't. Alerts the next responsible person so issues don't wait until morning.
Learn more about Automated EscalationMonitors and stores readings continuously. Detects gaps and exceptions in the record. Alerts managers to what needs review, reducing reliance on manual logs.
Learn more about Trusted Operational RecordsMonitors how each unit behaves over time. Detects patterns that can come before equipment problems, such as signs of compressor stress. Alerts teams so maintenance can be planned.
Learn more about Predictive Operational IntelligenceMonitors repeated issues across units and locations. Detects what they have in common. Alerts managers to likely causes so the same problem isn't fixed again and again.
Learn more about Operational Cause IntelligenceOperators use OperaSense to keep watch on refrigeration and spend less time on manual checks.
Being able to review the operating hours set for each unit helps me understand the schedule connected to its monitoring settings.
Riaz
Store Manager — Domino’s Franchise Operator
Looking back through a fridge’s temperatures helps me understand how the readings changed over time when I’m reviewing a concern.
Arun
Store Manager — Wendy’s Franchise Operator
I can see when a temperature incident closes because the readings have returned to the set range, and look back at its history.
Milan
Store Manager — Domino’s Franchise Operator
Any operation where cold storage protects food, medicine or other products. For a deeper introduction, read Refrigeration Monitoring: The Complete Guide.
It is the OperaSense solution for watching commercial coolers and freezers. Stratosfy sensors and gateways send readings to OperaSense, which alerts the right person when a unit needs attention and keeps a record of readings and responses.
Walk-in coolers, reach-ins, freezers and prep coolers. Each connected unit is monitored individually, so you know exactly which one is drifting.
Stratosfy sensors record temperature, humidity and door activity. The readings travel through a Stratosfy gateway to OperaSense.
OperaSense alerts the responsible person with the unit and location. Staff check the unit, take action and acknowledge the alert. If nobody responds, the alert is escalated to the next responsible person.
OperaSense takes your operating schedules into account and is designed to tell normal defrost cycles and brief door openings apart from real problems, to reduce unnecessary alerts.
OperaSense keeps continuous temperature records, which reduces the need for staff to write readings by hand. Your own food safety or regulatory requirements still decide what records you must keep.
Sensors can be set up with the OperaSense mobile app, which also shows sensor diagnostics and health checks.
Operations with 1 to 10 refrigeration units can sign up directly. For 11 or more units, book a demo and our team will plan the rollout with you.
Temperature, humidity and door readings come from Stratosfy-designed sensors and pass through Stratosfy edge gateways into OperaSense.
All Stratosfy devices are FCC and IC (Industry Canada) certified for deployment across North America. Temperature transmitters are calibrated and certified under ISO/IEC 17025:2017 by Transcat Calibration Laboratories (ANAB Accreditation AC-2489.24) with NIST-traceable accuracy — validated for pharmacy, clinic and healthcare cold-chain environments where auditable records are required.
