Privacy Policy

1. Introduction

SnowM Incorporated ("we," "our," or "us") operates Stratosfy, an autonomous operational intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stratosfy.io or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a demo or contact us through our website
• Subscribe to our services
• Register for an account
• Participate in surveys or promotions

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and fulfill your requests
• Send you marketing and promotional communications (with your consent)
• Improve and personalize your experience
• Analyze usage patterns and trends
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: If required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. You can configure your browser to refuse cookies, but some features of our website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. AI Assistant (JoJo)

Our website features JoJo, an AI assistant designed to help answer questions about Stratosfy and our OperaSense platform. JoJo may collect the information you share during a conversation — such as your name, email, company, and operational needs — to qualify your inquiry and route it to our team.

Accuracy: JoJo is an automated assistant and may make mistakes or provide incomplete information. AI-generated responses are not guaranteed to be accurate or up to date. For reliable, detailed information about our products, pricing, or capabilities, we encourage you to talk to us directly by requesting a demo, and our team will confirm the details.

Conversations with JoJo may be reviewed by our team to improve the assistant and respond to your inquiry. You are not required to use JoJo, and you can contact us directly at any time using the details below.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at: